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1. What is Northstar Digital Literacy?

Northstar defines basic skills needed to perform tasks on computers and online. Northstar was developed in response to the needs of job seekers who may lack the digital literacy skills needed to seek, obtain, and retain employment, as well as to perform other tasks in daily life. Northstar allows everyone to freely take the assessments from anywhere. Northstar also includes learning resources to support adult learners to master digital literacy. Learning resources include a classroom curriculum that can be used in person or remotely, and Northstar Online Learning, which provides self-directed instruction and practice for individuals.

2. How can I sign up for Northstar?

Once you access the Northstar Digital Literacy website, you will be directed to give your name to start learning. You can click sign up as a learner to sign up with your email address if you want to track your progress.

If you don't have an email address you may be able to sign up for one for free from any of the following providers:

• Gmail
• Yahoo Mail
• Outlook

3. How does Northstar Digital Literacy work?

Northstar has online assessments in three main categories: Essential Computer Skills (Basic Computer Skills, Internet Basics, Using Email, Windows, Mac OS), Essential Software Skills (Word, Excel, PowerPoint, Google Docs), and Using Technology in Daily Life (Social Media, Information Literacy, Supporting K-12 Distance Learning, Career Search Skills, and Digital Footprint). Closed-captioning is available and screen readers are supported.

You can start an assessment at any time to start showing what you know and learn where you might need additional help. Self-paced online learning helps you increase your computer know-how.

4. How do I get help with Northstar Digital Literacy?

Library staff will be happy to help you get started with Northstar. Just visit or call your local branch.

5. What if I need more help?

The Lake County Adult Literacy program matches adults with a one-on-one volunteer tutor and can help you increase all kinds of literacy skills. Sign up by calling or visiting your local branch. For more information, visit the Literacy Program page.

6. Why does it say 'Not Proctored' at the top?

Lake County Library does not offer proctored tests at the time. You can still take assessments and use online learning resources to increase your skills.