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1. What's a Library PIN?

To access our online catalog or digital resources you will often be asked for your PIN. Your PIN is usually the last four digits of the phone number on your library card registration unless you changed it or set it yourself when applying for an online library card. If you don't know your PIN you can call or email the library to get a new PIN.

2. What do I do if my card is lost or stolen?

Report it to the library immediately. We will declare it lost and issue you a new one. Replacement cards are free and we will check your identification.

When you have a library card, you agree to the rules of the library including promptly paying all charges for lost, damaged, or overdue library materials; and giving notice of any change of address. You are responsible for any item checked out on your card. Please have your card with you when you call or visit the library. If you have any other questions, contact one of our branches: Lakeport, Redbud (Clearlake), Middletown, or Upper Lake.

3. What if I can't make it into the branch?

You can call your local branch or submit a library card application online and staff can create a card for you over the phone to use online. You can then pick up your physical card by showing your ID at the branch location.