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Social Services
Mission
With efficiency, integrity and compassion, our mission is to promote social and economic self-reliance; and protect those who are at risk.
Emergency Sheltering
State mandated safety requirements have changed the way emergency sheltering is implemented. Read about some of those changes here:
- Emergency Sheltering During COVID-19 (PDF)
- Letter From Director: Shelter Update August 2022 (PDF)
- Carta de la Directora: Actualizaciones de Refugio Agosto 2022 (PDF)
COVID-19 Updates
Visit the Return to Worksite - COVID-19 Protocol page.
During the COVID-19 public health emergency (PHE), Medi-Cal beneficiaries have stayed enrolled in the program. If your contact information has changed, please update it today online at the BenefitsCal website or by contacting us at 707-995-4200. This may help you keep your Medi-Cal coverage after the COVID-19 PHE ends.
CalFresh Emergency Allotments which provided a minimum of $95 for CalFresh Households are ending.
Beginning April 2023, your CalFresh benefits will return to the regular amount. Your regular amount is the amount put onto your EBT card between the 1st and 10th of each month. Your regular benefits are based on your circumstances, including your household size, income, and deductions.
This is a mass change that affects all CalFresh households in California due to Federal regulations and is not considered a reduction to the approved regular CalFresh benefit amount. A state hearing judge cannot order payment of Emergency Allotments after they have stopped.
Questions? Call 1-888-445-1955 or visit Calfresh COVID-19 Web Page
Los Beneficios de emergencia de CalFresh que proporcionaron un mínimo de $ 95 se van a terminar.
A partir de abril de 2023, sus beneficios de CalFresh volverán a la cantidad normal. Su beneficio regular es el monto que se deposita en su tarjeta EBT entre el 1 y el 10 de cada mes. Sus beneficios regulares se basan en sus circunstancias, incluido el tamaño de su hogar, los ingresos y las deducciones.
Este es un cambio que afecta todos los hogares de CalFresh en California debido a las regulaciones federales y no se considera una reducción del monto del beneficio de CalFresh regular aprobado. Un juez de audiencia no puede ordenar un pago de beneficios de emergencia después de que se terminen.
¿Preguntas? Llame al 1-888-445-1955 o visite CALFresh COVID-19 Página Web
BenefitsCal
Access to benefits simplified. Apply Online with BenefitsCal!
Apply for Cash Assistance, CalFresh and Medical programs! BenefitsCals an online application system that allows you to apply for benefits. This is a secured site and all your information will be private and safe.
To start a CalFresh application, all we need is your name, address, and signature. If you are applying for CalFresh, we will screen your application for expedited services and, if eligible, benefits will issue within three days of the date we receive your signed application.
Visit the BenefitsCal website.
Safely Surrendered Baby Law
The Safely Surrendered Baby Law provides a safe alternative to abandonment of a new born baby. The intent of the law is to provide freedom from prosecution and maintenance of confidentiality for the individual safely surrendering a baby within 72 hours of birth at a designated safe surrender site.
A New statewide toll-free hotline, 877-222-9723 (877-BABYSAF), provides safe surrender site locations throughout the state. In addition to the hotline the California Department of Social Services (CDSS) also offers safely surrendered baby publications that provide information about the law. These materials, as well as additional information about the law, may be accessed at the Safely Surrendered Baby Program page.
Social Security Express
Access your "my Social Security" account, view and apply for benefits, access forms, and more at the Social Security Express page.
Social security phone scam/fraud information can be found on the Office of the Inspector General website.
Voter Registration
Your voice counts. Please exercise your right to vote.
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Crystal Markytan
Director of Lake County Department of Social Services
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Social Services
Physical Address
15975 Anderson Ranch Parkway
Lower Lake, CA 95457
Mailing Address
P.O. Box 9000
Lower Lake, CA 95457
Phone 707-995-4200 | Toll Free: 800-628-5288 | TTY: 711Fax 707-995-4204
Hours
Monday through Friday
8am to 5pmNotice
Due to the insecure nature of email and for the protection of your confidential information, we do not conduct business with customers via email. We are unable to open any attachments due to the risk of virus or other malware. Please contact us at 707-995-4200 during business hours for information on ways to reach your worker or manage your case.